ZAFUL Satisfaction Survey (ZSP20210901)



1.How likely is it that you would recommend ZAFUL to a friend or colleague? (From 1-10, 1:Not at all likely,10:Extremely likely)*

1(Not likely) 2 3 4 5 6 7 8 9 10(Very likely)

2.Please tell us whether you agree with the following statements about ZAFUL. *

Very Satisfied Satisfied Neutral Unsatisfied Very unsatisfied
The prices are affordable.
There is a lot of variation in products.
There are plenty of colors that I like.
The sizes are appropriate.
The quality is good. (Comfortable fabric, good sewing quality, etc.)

3.Please rate the User Experience (design, function, process etc.) based on the following situation .*

Very Satisfied Satisfied Neutral Unsatisfied Very unsatisfied
Sign up or Log in your account.
Searching an item.
Check the item details.
View Shopping Cart & Checkout Page.
Make the payment.

4.How likely is it that you would recommend ZAFUL to a friend or colleague? (From 1-10, 1:Not at all likely,10:Extremely likely)*

1(Not likely) 2 3 4 5 6 7 8 9 10(Very likely)

5.If you have any further questions, please feel free to leave your email and we will get back to you soon. (Not required)