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A Few Things You Have To Know About Shipping

BY ZAFUL.COM

A Few Things You Have To Know About Shipping

"When will the order be shipped?", "Where is my parcel?", "How to check order logistics information?". Have you ever experienced waiting for something that hasn't been received for a long time? For zaful.com, letting customers get timely and effective order information is our goal of constant optimization.For the order shiping, please note the following points:

1.SHIPPING RATES

At zaful.com, we value every customer and every package express carefully. We are pleased to announce that customers now enjoy free standard shipping for orders over $30 (except shipping), which is a faster and safer method of transport than the previous flat rate.

COUNTRY
STANDARD SHIPPING
EXPRESS SHIPPING
Cost
Shipping Time
(business days)
Cost
Shipping Time
(business days)
United States
FREE for orders over US$30
otherwise US$2.99
8 - 15
FREE for orders over US$99
otherwise US$9.99
6 - 10
Oceania : Australia, New Zealand
FREE for orders over US$30
otherwise US$3.99
10 - 20
FREE for orders over US$99
otherwise US$11.99
6 - 10
Europe : United Kingdom, France,
Spain, Germany,Italy, Portugal,
Poland, Norway, Finland
FREE for orders over US$30
otherwise US$4.99
10 - 20
FREE for orders over US$99
otherwise US$12.99
6 - 10
North America : Canada
FREE for orders over US$30
otherwise US$4.99
10 - 25
FREE for orders over US$99
otherwise US$11.99
8 - 12
Other Countries
FREE for orders over US$30
otherwise US$6.99
10 - 25 US$4.99 for orders over US$99
otherwise cost depends on destination country
and package weight.
8 - 15

2.WHAT IS ITEM PROCESSING TIME

The Item Processing Time is the time from the receipt of your order to the actual dispatch of the order. After receiving your order, we will conduct extremely strict quality control checks and tests to make sure that the quality of the product before shipment can meet your satisfaction. This step contains detailed in-house checks: material quality, zippers, seams, decorations and patterns, interiors, linings, etc. The total processing time depends on the complexity, design and size of the specific product or item. The larger the order, the longer time needs.

The average processing time is about 4 working days; however, the stock status of individual items, the time of year, national holidays, etc. can also effect the processing time. If there’s a very hot item in your order and it experience stock availability problems, it will need 5-10 business days to process and dispatch. Due to the inconvenience caused by these delays, we apologize and thank you for your patience.

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3.ABOUT TAX

All goods from China are Delivery Duty Unpaid. Therefore, once the parcel reaches the destination country, all customs or import duties will be charged. If any, these costs must be paid by the customer. If you refuse to accept the package due to import duties or taxes, the customer should afford full responsibility for all return shipping costs, customs fees, and processing fees. Please note that, according to customs regulations, Zaful cannot mark the purchased item as a gift or list the amount less than the actual product price.

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4.NOTICE FOR ARGENTINA CUSTOMERS

If an Argentine client select Express Shipping at the time of check-out, Tax ID will be required.Please make sure that you fill in your Tax ID to avoid any clearance issues and/or delivery failures. Please refer to the screenshot below

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